Data & Business Analyst • Scrum Master

Turning complex questions into reliable insights and better decisions.

I combine data analysis, business analysis and Agile delivery. I help stakeholders turn broad questions into clear requirements, build reliable analyses and dashboards, and communicate results in a way that supports better decisions.

Current role Data Analyst at Dienst Toeslagen
Expertise Data analysis, BI and business analysis
Agile leadership PSM I-certified Scrum Master

About

I work at the intersection of data, business needs and delivery. At Dienst Toeslagen, I help policy and management stakeholders turn broad questions into clear analytical plans, scenario analyses, recurring reports and reliable decision support. My background also includes business-intelligence and operational dashboards at Grant Thornton, supply-chain and performance management through Aviation Operations, and Scrum leadership for a six-person analytical team.

Experience

Data Analyst — Dienst Toeslagen Nov 2024 – Present

Translate policy and management questions into analytical requirements, simulations, reports and data products using SAS, SQL, Python and SAS Viya. Advise stakeholders on scope and methodology, present findings to departmental leadership, and support high-stakes work through peer review and independent record-level validation.

Scrum Master — Dienst Toeslagen Nov 2024 – Present

PSM I-certified Scrum Master for a six-person analytical team. Facilitate all Scrum events, coordinate backlog prioritisation without a dedicated Product Owner, monitor capacity and delivery, and apply clear scope control to new stakeholder requirements.

Data Analyst Consultant — Grant Thornton 2022 – 2024

Built operational, marketing and service-monitoring dashboards in Power BI, Tableau and Splunk. Projects included a daily workforce and route-management dashboard for DAR Nijmegen, a marketing-performance dashboard for Grant Thornton Netherlands, and minute-by-minute uptime monitoring for managed services.

Business, analytics and operations projects Education and consulting projects

Worked on digital-business, SaaS-transition, urban-logistics and dark-kitchen location projects, supported by academic knowledge of supply chains, forecasting, capacity planning, risk management and operational performance.

What I bring

Business & Requirements Analysis

Turn broad stakeholder questions into clear requirements, challenge assumptions and select methods that answer the underlying business or policy need.

Analytics, BI & Data Quality

Build recurring reports, dashboards, scenario analyses and statistical outputs, with a strong focus on validation, traceability and reliable interpretation.

Stakeholder Communication

Explain complex data and methodological limitations to non-technical stakeholders, operational managers and departmental leadership.

Operations & Agile Delivery

Combine process improvement, supply-chain and KPI knowledge with practical Scrum leadership, backlog management and team-capacity planning.

Tools & Skills

A selection of the tools, methods, and areas I work with most often.

SAS SQL Python SAS Viya Power BI Tableau Splunk QlikView Microsoft Azure Excel Business Analysis Requirements Analysis KPI Design Dashboard Development Scenario Analysis Statistical Analysis Data Validation Stakeholder Management Process Improvement Supply-Chain Analytics Scrum Agile

Featured Project

A personal project that brings together data modelling, dashboard design and front-end development.

DEGIRO portfolio dashboard

A personal investment dashboard for analysing portfolio value, returns, cash flows and stock-level performance, with interactive filtering and visual exploration.

JavaScript Data Visualisation Dashboard Finance
View project →

Let’s connect

Feel free to connect with me for professional opportunities, collaborations or conversations around data, business analysis, business intelligence, operations and Agile delivery.

Education & Certifications

Master Digital Driven Business 2021 – 2022 · Amsterdam University of Applied Sciences
Bachelor Aviation — Aviation Operations 2017 – 2021 · Amsterdam University of Applied Sciences
Professional Scrum Master I (PSM I) Scrum.org
TOGAF Foundation, Level 1 Certification
Microsoft Azure Data Fundamentals (DP-900) Microsoft
Machine Learning / Deep Learning Coursera